It was winter 1998 when CMS took on their first financial banking client in London. They had to ink jet addresses onto envelopes and carry out fulfilment services for their first customer. To be able to get the job done, they called a local company to purchase a small ink jet machine and a helpful man called Terry, the Technical Salesman came to the rescue. He spent hours with the team teaching them about the machine and he’d even call in on his way home to provide additional support in the ink jetting of addresses onto envelopes.
Terry soon joined the CMS business taking on the role of ink jetting and IT.
Terry helped clients format & manage their mailing lists by writing bespoke databases to run their mailing lists for their specific requirements – still used (although developed) today. Terry’s knowledge of Excel and Word has been invaluable; he knows all the shortcuts and formulas!
As the business has grown, Terry has helped achieve ISO accreditations and auditing programs necessary by the Financial Industry. His role has expanded over the years encompassing, not only internal technical skills for the critical functioning of day to day business needs, but also client facing assistance for sales, client support and supplier management interaction. His flexibility and company knowledge is invaluable.
Fast forward and Terry is celebrating TWENTY years as a CMS employee, now The Delivery Group. Right from the start, Terry’s aptitude has been his willingness to get the job done right for the client and for the business. He is truly a cornerstone of the company and well known and trusted by our clients.
“A big thank you Terry for all your support over the years. A fabulous example of a valued colleague embracing change, and facilitating through their over and above efforts, providing solutions for us to grow and prosper” – Steve Stokes.
Terry & Steve, Kent, March 2019