Are you a musician? A streamer? An influencer? Whoever you are, if you have a large following and have merchandise available to buy, your fans will want your merch; and they will want it as soon as possible. Making sure your merch is printed is only half of the battle. In order to get your products to your consumers, you need to manage eCommerce fulfilment for your online stores.
With the use of a third-party logistics company like The Delivery Group, you can streamline merchandise order fulfilment for the fastest shipping rates, the lowest shipping costs, and fans who won’t be disappointed.
The term ‘merchandise order fulfilment’ refers to merchandise fulfilment services such as how orders are processed, picked and packed, and shipped to your loyal customers and fans. From CDs and keychains to exclusive signed posters, top quality band tees, and other wearables, having an efficient and cost-effective branded merchandise fulfilment method behind you will be a hugely important part of the continued growth of your brand.
Having poor merchandise fulfilment can lead fans to think you don’t care about them, which will lead to a PR disaster, so ensuring your entire fulfilment method is the best it can be will secure your place as a reliable brand that cares about its fans.
If you want to ensure that the entire process of merch fulfilment goes as smoothly and seamlessly as possible, outsourcing your fulfilment to a third-party fulfilment company like The Delivery Group will make sure that your fans and customers will receive their products in the best possible quality, the fastest shipping speeds, and the lowest shipping costs.
Not sure whether or not outsourcing to a 3PL is for you? Here are some questions to ask yourself to help you determine if outsourcing order fulfilment is the right choice.
Are you only shipping out a few pieces per month? Can you count all of your orders on both hands? If so, then you should definitely continue fulfilling your orders in-house, as outsourcing a small number of orders won’t make things very cost-efficient for you.
However, if your order volume is exceeding over 200 orders per month, then you may want to consider outsourcing fulfilment. When your order volume becomes too large, you begin losing time out of your day to focus on the things that really matter – which brings us on to our next point:
If you simply do not have the time each day to spend on merch fulfilment, then choosing to work with a 3PL like The Delivery Group can be your saving grace. A third-party fulfilment company will help to take operational tasks, like inventory storage, inventory management, picking and packing orders, and shipping off of your plate.
This means that you’ll have more time in the day to focus on the things that really matter, like business strategies, marketing, creating new content, or engaging with your fan base.
Your merch order volume will grow in size alongside the growth of your fanbase and follower count. When you partner with a third-party logistics company, it will help you to keep up with an increase in these orders without the need to worry about a backlog in the event of a sudden increase in followers, or suddenly going viral.
Does partnering with a 3PL sound like the right choice and a good investment for your brand? Here at The Delivery Group, it is our mission to provide simple, fast, and cost-effective eCommerce fulfilment services for those looking for a solution for their ever-growing order fulfilment needs.
Want to know more? Here’s how The Delivery Group can help you make merch fulfilment a streamlined process:
As soon as your merchandise is printed or manufactured, you can ship your products directly from the manufacturer to one of our many fulfilment centres located in the UK, and internationally. So if your fans are spread across the country, or around the world, you can place your products in our fulfilment centres around the world by splitting your stock across several different warehouses for efficient inventory storage.
This makes shipments globally fast and easier by having your products already in key locations close to a larger portion of your customers, meaning that your fans won’t have to wait as long for shipments.
The ability to track where your merchandise is has never been easier than with The Delivery Group. Our systems can integrate with any of the available eCommerce platforms, and offer real-time inventory management features across our entire fulfilment network, meaning that you can track your current inventory levels and forecast peaks and valleys in demand right from the dashboard of our software.
You can track the available levels of stock at each of our fulfilment centres you’re using, and you can even set up notifications to alert you when you need to reorder popular merchandise products from your manufacturer.
Unfortunately, returns are an inevitable part of eCommerce. The Delivery Group helps out our merchants by automating the returns process and making this normally difficult process easier than ever.
When your customer returns an order, our returns and customer services experts will process the return and, if it is in a re-sellable condition, restock the item; or dispose of it if it is damaged. This makes the whole returns process easier than ever for you and your customers with easy tracking of returned shipments.
Are you ready to start outsourcing your merch fulfilment to professionals so you can focus on the bigger picture of your brand? The Delivery Group ensures that you receive only the best possible order fulfilment services and apparel fulfilment services for your customers in the UK, and around the globe. When you choose us, you’ll see why we’re one of the UK’s favourite merchandise fulfilment companies.
Ready to get started? Get in touch with The Delivery Group today.