Delivery Alert for China

Go back 30 Jan 2020

Please take note of the following alert from China Post.

The designated operator of China (People’s Rep.), China Post, has informed us that in order to prevent the risk of further transmission and spreading of the novel coronavirus, China Post has been instructed by the Chinese government to disinfect all mails destined to or transiting via Wuhan at its processing centre.

For packages destined for Hubei Province (postcodes 430000-449999) China Post will contact the addressee by telephone before delivery to ask about their delivery preferences. The mail can either be temporarily stored at the postal outlet, or made available for pick-up from the outlet, or delivered to a smart parcel locker, or delivery by other non-face-to-face methods. These steps will result in delays to international inbound mail processing and delivery, and it will not be possible to provide written proof of delivery in some cases.

We will update you as more information becomes available. If you have any questions please contact your dedicated Account Manager.