Multi-carrier eCommerce Technology

The Delivery Group connect multi-carrier, multi-channel delivery with technology.

Multi-Channel Integration

Merge order data across multiple sales channels to consolidate and streamline multi-channel order fulfilment.

Labelling & Despatch

Print labels for different carrier services, and automate parcel routing through one single system. We can reduce order fulfilment time by an average of 50% and our service is fully scalable, improving shipping accuracy and traceability.

Track & Trace

Track all your shipments in one place – no matter the carrier, service or destination. This gives you complete visibility and control of all shipments.

Returns

Using our portal, customers can choose from a whole range of returns options and select the method that’s easiest and most convenient for them.

Performance Management

Your own delivery dashboard that gives you a holistic view of all your shipping data, including parcel volumes, distribution across carriers, geography, carrier performance and queries

Customer Service

Empower your Customer Service team to pro-actively manage parcel exceptions effectively with direct contact to carriers and consignees, to reduce inbound customer queries and delight customers.

Invoice Management

Automate invoice analysis and evaluate charges against expected costs across all carriers. This super smart software highlights any incorrect charges against agreed tariffs so you never spend more than you should.

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