Xpress offers a reliable and fast delivery option for both small and medium-sized parcels. Utilising a network of couriers is suitable for any person or company seeking a speedy delivery. Xpress offers a series of benefits, with full tracking, multiple delivery attempts and liability coverage in the very rare event that something happens. The Delivery Group can offer Xpress parcel delivery to our clients, ensuring prompt and reliable parcel delivery.
Xpress is offered in multiple delivery options, depending on collection location, operating 6 days a week from 7 pm to 9 pm. Parcels can be up to 17kg in weight, 90cm in size, and 0.113m3 in dimensions. The time of delivery will vary according to the location where the parcel is being delivered. Both proof of delivery (POD) and non-proof of delivery (non-POD) options are available.
Both proof of delivery and non-proof of delivery Xpress parcels will have full end-to-end tracking available.
Customers will be able to keep track of their parcels via phone or browser at all times, and will also be able to rearrange the deliveries over the phone.
This will allow customers to ensure they are around to collect their deliveries.
On the occasions where it is not possible to deliver on the first attempt, couriers will attempt to deliver two further times before returning the parcel to a local depot for collection. This helps to ensure that customers are able to receive their parcels, increasing satisfaction in your company. Customers will be able to contact their couriers with special requests around delivery, further minimising the chances of a failed delivery.
Customers expect to be kept in the loop when ordering items, and the Xpress courier service offers customer messages as a standard feature.
With app notifications, text messages and email updates, customers will be fully informed about the location of their parcel and the predicted delivery window.
Contact The Delivery Group today to find out what we could do for your company.
Xpress parcels can be delivered six days a week, with delivery times from 7 am to 9 pm. This wide delivery window can make it easier to successfully deliver parcels to customers.
While Xpress utilises the utmost care in their transportation and delivery procedures, in the extremely rare cases where there is an issue, all proof of delivery parcels have a £25 liability.
The Delivery Group can offer Xpress delivery to our clients. We work with companies of various sizes, offering comprehensive delivery solutions. Each of our clients will have its own account manager, who will work on a bespoke solution tailored to their needs. We work to save our customers money, whilst offering reliable, prompt delivery services such as Xpress parcel delivery.
If you have any questions about our e-commerce services, please feel free to drop us a line.