COVID-19 International Delivery Update

Go back 03 Apr 2020

Please find below our latest update regarding the impact of the Coronavirus on our global transport & delivery networks.

Our aim is to update you regularly regarding postal flows out of the UK. We are closely monitoring the situation and can reassure you that we are continuously working with partners to secure alternative routes where necessary, to limit the impact on your business during this testing time.

Whilst delays continue almost everywhere in the world due to the ongoing disruption caused by the Coronavirus, our agile routing means we are able to keep your goods moving to most destinations.

We have updated the list of severely impacted countries below for you. Additionally France and Spain in particular are likely to experience delays due to restrictions enforced as safety precautions for workers but also decreased working hours of postal authorities. Italy is also experiencing delays for the same reason and we are being informed that no deliveries are to be expected in the following regions of Lombardy:

  • Rovato
  • Bergamo Osio
  • Brescia
  • Begamo Grassobbio
  • Brescia Centro

Please find below a list of countries where severe delays are to be expected:

Untracked International mail via The Delivery Group worldwide postal partners

*INDIA CUBA MONGOLIA
*MONTENEGRO DIJBOUTI PERU
*SYRIAN ARAB REPUBLIC DOMINICAN REP. PHILIPPINES
*YEMEN ECUADOR S. KOREA
ALBANIA EQUATORIAL GUINEA SAMOA
ARMENIA ESTONIA SAUDI ARABIA
AZERBAIJAN FRENCH POLYNESIA SIERRA LEONE
BANGLADESH GAMBIA SOUTH KOREA
BELARUS GEORGIA SRI LANKA
BERMUDA HONDURAS SWAZILAND
BOSNIA IRAN TAIWAN
BRUNEI KUWAIT TANZANIA (DAR)
CAMEROON KYRGYZSTAN TUNISIA
CARIBBEAN ISLANDS – DOMINICAN REPUBLIC LEBANON TURKS & CAICOS
CARIBBEAN ISLANDS (BVI) LITHUANIA VENEZUELA
CARIBBEAN ISLANDS –HAITI MACEDONIA VIETNAM
CAYMAN ISLANDS MAURITANIA ZIMBABWE
CONGO DEM. REP MOLDOVA

*NOTE: Mail services are currently temporarily suspended to these countries

 

Untracked International mail service via Royal Mail International

The following countries listed are currently on hold for Royal Mail International routings ONLY until further notice:

ALBANIA INDIA ST KITTS AND NEVIS
ARMENIA JAMAICA ST LUCIA
BERMUDA KUWAIT ST VINCENT AND THE GRENADINES
BARBADOS LEBANON TAIWAN
BOSNIA MALI TANZANIA (DAR)
CARIBBEAN ISLANDS (BVI) MAURITANIA TUNISIA
CARIBBEAN ISLANDS – DOMINICAN REPUBLIC MAURITIUS TURKS & CAICOS
CARIBBEAN ISLANDS –HAITI MONTENEGRO UKRAINE
CUBA NEW ZEALAND UNITED ARAB EMIRATES (UAE)
DJIBOUTI PERU VENEZUELA
ECUADOR PHILIPPINES ZIMBABWE
FIJI SAMOA
FRENCH POLYNESIA SOUTH AFRICA
GRENADA SOUTH KOREA
GUYANA SRI LANKA


Tracked Mini service

*EGYPT DOMINICAN REP. NAMIBIA
*INDIA ECUADOR NEPAL
*ISRAEL EL SALVADOR NICARAGUA
*NEW ZEALAND EQUATORIAL GUINEA NIGER
*SOUTH AFRICA FRENCH POLYNESIA NIGERIA
*SRI LANKA GAMBIA OMAN
*USA GEORGIA PAKISTAN
ALBANIA GHANA PALESTINE
ANGOLA GUINEA PANAMA
ARMENIA HAITI PERU
BAHRAIN HONDURAS PHILIPPINES
BAKU INDONESIA QATAR
BELARUS IRAN RWANDA
BELIZE IRAQ S. KOREA
BERMUDA JORDAN SAUDI ARABIA
BOSNIA & HERZEGOVINA KYRGYZSTAN SIERRA LEONE
BOTSWANA LEBANON SINGAPORE
BRUNEI LESOTHO SUDAN
BURKINA FASO LIBERIA TAIWAN
BURUNDI MACEDONIA THAILAND
CAMBODIA MALAWI TUNISIA
CAMEROON MALDIVES UGANDA
CAYMAN ISLANDS MALI UKRAINE
CHAD MAURITANIA UNITED ARAB EMIRATES
CHINA MAURITIUS VIETNAM
CONGO (BRAZZAVILLE) MOLDOVA ZIMBABWE
COTE D’IVOIRE MONGOLIA
CTRL AFRICAN REPUBLIC MONTENEGRO
CYPRUS MOROCCO
DIJBOUTI MOZAMBIQUE

* NOTE: Mail services are currently temporarily suspended to these countries

Tracked Maxi Service

*EGYPT DOMINICAN REP. MOZAMBIQUE
*INDIA ECUADOR NAMIBIA
*ISRAEL EL SALVADOR NEPAL
*NEW ZEALAND EQUATORIAL GUINEA NICARAGUA
*SOUTH AFRICA FRENCH POLYNESIA NIGER
*SRI LANKA GAMBIA NIGERIA
ALBANIA GEORGIA OMAN
ANGOLA GHANA PAKISTAN
ARMENIA GUINEA PALESTINE
BAHRAIN HAITI PANAMA
BAKU HONDURAS PERU
BELARUS INDONESIA PHILIPPINES
BELIZE IRAN QATAR
BERMUDA IRAQ RWANDA
BOSNIA & HERZEGOVINA JORDAN S. KOREA
BOTSWANA KYRGYZSTAN SAUDI ARABIA
BRUNEI LEBANON SIERRA LEONE
BURKINA FASO LESOTHO SINGAPORE
BURUNDI LIBERIA SUDAN
CAMBODIA MACEDONIA TAIWAN
CAMEROON MALAWI THAILAND
CAYMAN ISLANDS MALDIVES TUNISIA
CHAD MALI UGANDA
CHINA MAURITANIA UKRAINE
CONGO (BRAZZAVILLE) MAURITIUS UNITED ARAB EMIRATES
COTE D’IVOIRE MOLDOVA VIETNAM
CTRL AFRICAN REPUBLIC MONGOLIA ZIMBABWE
CYPRUS MONTENEGRO
DIJBOUTI MOROCCO

* NOTE: Mail services are currently temporarily suspended to these countries

Please note that this situation changes continuously and we are monitoring on an hourly basis to search alternatives where possible depending on our partners’ operational capacities, our focus is to ensure we keep your mail moving across the world with minimal delays wherever possible.* NOTE: Mail services are currently temporarily suspended to these countries

In the current circumstances all prices are subject to change with immediate notice should we be informed of increased costs by any of our worldwide postal partners, linehaul both road and air is now in high demand and subject to increases, we will of course keep our clients informed and we will ensure we are working with all of our partners to ensure we keep your mail moving.

Coronavirus COVID-19

For additional information on the Coronavirus COVID-19 please visit the NHS website

The Government has released a Coronavirus Action Plan which you can access here