Please find below our latest update regarding the impact of the Coronavirus on our global transport & delivery networks.
Our aim is to update you regularly regarding postal flows out of the UK. We are closely monitoring the situation and can reassure you that we are continuously working with partners to secure alternative routes where necessary, to limit the impact on your business during this testing time.
Whilst delays continue almost everywhere in the world due to the ongoing disruption caused by the Coronavirus, our agile routing means we can keep your goods moving to most destinations.
Please be aware all countries which have recently resumed services will experience delays.
India remains with special measures in place and you should expect severe delays throughout the country.
Untracked International mail via The Delivery Group worldwide postal partners
The following countries listed are currently on hold until further notice:
Untracked International mail service via Royal Mail International
The following countries listed are currently on hold for Royal Mail International routings ONLY until further notice:
|UKRAINE – Including Crimea & Sevastopol Region||VENEZUELA||YEMEN|
The following countries have suspensions on Priority Air Mail services and as such are likely to experience severe delays.
|ASCENSION ISLAND & St. HELENA – The flight on May 7th 2020 departed on schedule. The next flights are due to close on Friday 29th May 2020 and Friday 19th June 2020.|
All countries which have recently resumed services will experience delays. The Royal Mail are prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus.
For full details of recently resumed services please visit the website.
Tracked Maxi & Mini
The following countries listed are currently on hold until further notice
|ANGOLA||ANTIGUA AND BARBUDA||ARGENTINA|
|BOSNIA & HERZEGOVINA||BRAZIL||BRITISH VIRGIN ISLANDS|
|COMOROS||CONGO (BRAZZAVILLE)||COSTA RICA|
|COTE D’IVOIRE||CTRL AFRICAN REPUBLIC||CUBA|
|ECUADOR||EL SALVADOR||EQUATORIAL GUINEA|
|PAPUA NEW GUINEA||PARAGUAY||PANAMA|
|REUNION ISLAND||RWANDA||SAUDI ARABIA|
|SEYCHELLES||SOUTH AFRICA||SRI LANKA|
|ST KITTS||ST LUCIA||SUDAN|
|UKRAINE||UNITED ARAB EMIRATES||URUGUAY|
International Courier Service
For full details of temporary service adjustments please visit the website;
Please note that this situation changes continuously and we are monitoring on an hourly basis to search alternatives where possible depending on our partners’ operational capacities, our focus is to ensure we keep your mail moving across the world with minimal delays wherever possible.
* NOTE: Mail services are currently temporarily suspended to these countries.
In the current circumstances all prices are subject to change with immediate notice should we be informed of increased costs by any of our worldwide postal partners, linehaul both road and air is now in high demand and subject to increases, we will of course keep our clients informed and we will ensure we are working with all of our partners to ensure we keep your mail moving. Coronavirus COVID-19
For additional information on the Coronavirus COVID-19 please visit the NHS website
The Government has released a Coronavirus Action Plan which you can access here