COVID-19 International Delivery Update

Go back 28 Sep 2020

Please find below our latest update regarding the impact of the Coronavirus on our global transport & delivery networks.

Our aim is to update you regularly regarding postal flows out of the UK. We are closely monitoring the situation and can reassure you that we are continuously working with partners to secure alternative routes where necessary, to limit the impact on your business during this testing time.

Whilst delays continue almost everywhere in the world due to the ongoing disruption caused by the Coronavirus, our agile routing means we can keep your goods moving to most destinations.

Please be aware all countries which have recently resumed services will experience delays.

India remains with special measures in place and you should expect severe delays throughout the country.

Untracked International mail via The Delivery Group worldwide postal partners

The following countries listed are currently on hold until further notice:

  • SYRIA
  • YEMEN

 

Untracked International mail service via Royal Mail International

The following countries listed are currently on hold for Royal Mail International routings ONLY until further notice:

BOLIVIA HAITI LIBERIA
NEW CALADONIA NICARAGUA PARAGUAY
SIERRA LEONE TURKMENISTAN
SYRIA – Long term suspension
UKRAINE – Crimea & Sevastopol Region only – Long Term Suspension
VENEZUELA – Long Term Suspension
YEMEN – Long Term Suspension

 

The following countries have suspensions on Priority Air Mail services and as such are likely to experience severe delays.

ASCENSION ISLAND & St. HELENA – The next flight due to close is 11th September 2020

 

All countries which have recently resumed services will experience delays. The Royal Mail are prioritising the processing and shipment of mail held during the recent period of suspension. Delays will still be evident as in-country restrictions remain in place to prevent the spread of Coronavirus.

For full details of recently resumed services please visit the website.

 

Tracked Maxi & Mini
The following countries listed are currently on hold until further notice

ANGUILLA ANTIGUA AND BARBUDA ARGENTINA
BAHAMAS BAKU BELIZE
BHUTAN BOLIVIA BONAIRE
BRITISH VIRGIN ISLANDS BRUNEI CAMBODIA
CAYMAN ISLANDS COLUMBIA CTRL AFRICAN REPUBLIC
CUBA DOMINICAN REP. ECUADOR
FIJI FRENCH POLYNESIA GAMBIA
GIBRALTAR GRENADA GUADELOUPE
GUYANA HAITI HONDURAS
IRAN KOSOVO LAO
LESOTHO LIBERIA LIBYA
MARTINIQUE MAURITIUS MONGOLIA
MYANMAR NEPAL NEW CALADONIA
NICARAGUA PALESTINE PAPUA NEW GUINEA
PARAGUAY PERU PUERTO RICO
REUNION ISLAND SIERRA LEONE ST KITTS
ST LUCIA ST VINCENT SUDAN
SURINAME SWAZILAND URUGUAY
VANUTU VENEZUELA

 

International Courier Service

For full details of temporary service adjustments please visit the website;
www.simplydhl.com/covid-19updates

 

Please note that this situation changes continuously, and we are monitoring on an hourly basis to search alternatives where possible depending on our partners’ operational capacities, our focus is to ensure we keep your mail moving across the world with minimal delays wherever possible.

In the current circumstances all prices are subject to change with immediate notice should we be informed of increased costs by any of our worldwide postal partners, linehaul both road and air is now in high demand and subject to increases, we will of course keep our clients informed and we will ensure we are working with all of our partners to ensure we keep your mail moving.

Coronavirus COVID-19

For additional information on the Coronavirus COVID-19 please visit the NHS website

The Government has released a Coronavirus Action Plan which you can access here