COVID-19 International Delivery Update

Go back 12 Jan 2021

Please find below our latest update regarding the impact of the Coronavirus on our global transport & delivery networks.

Our aim is to update you regularly regarding postal flows out of the UK. We are closely monitoring the situation and can reassure you that we are continuously working with partners to secure alternative routes where necessary, to limit the impact on your business during this testing time.

Whilst delays continue almost everywhere in the world due to the ongoing disruption caused by the Coronavirus, our agile routing means we can keep your goods moving to most destinations.

Please be aware all countries which have recently resumed services will experience delays.

Untracked International Business Mail (Documents) via The Delivery Group worldwide postal partners

The following countries listed are currently on hold until further notice:

  • SYRIA
  • YEMEN

 

Un-Tracked International eCommerce (Goods) services via The Delivery Group worldwide postal partners

The following countries listed are currently on hold until further notice:

ANGOLA ANGUILLA ANTIGUA AND BARBUDA
ARGENTINA ARUBA ASCENSION
BAHAMAS BELIZE BERMUDA
BOLIVIA BONAIRE BRITISH VIRGIN ISLANDS
BRUNEI DARUSSALAM CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC
CHILE COLOMBIA COSTA RICA
CUBA CURACAO DOMINICAN REP.
ECUADOR EL SALVADOR ERITREA
FALKLAND ISLANDS (MALVINAS) FRENCH POLYNESIA GAMBIA
GRENADA GUADELOUPE GUATEMALA
GUYANA HAITI HONDURAS
HONG KONG INDIA IRAN
JAMAICA LAO (PEOP.DEM.REP.) LESOTHO
LIBERIA LIBYAN ARAB. JAMAHIRIYA MALI
MARTINIQUE MAURITIUS MONGOLIA
MONSERRAT MOROCCO MYANMAR
NICARAGUA OMAN PALESTINE
PANAMA PAPUA NEW GUINEA PARAGUAY
PERU REUNION ISLAND SAINT HELENA
ST KITTS ST LUCIA ST MARTIN
SAUDI ARABIA SERBIA SIERRA LEONE
SURINAME SWAZILAND SYRIAN ARAB. REPUBLIC
TRINIDAD & TOBAGO TURKS | CAICOS ISLANDS UKRAINE
URUGUAY VANUTU VENEZUELA
YEMEN

 

Untracked International mail service via Royal Mail International

There are several countries listed on hold for Royal Mail International routings ONLY until further notice. For full details please visit the Royal Mail website.

 

Tracked Maxi & Mini

The following countries listed are currently on hold until further notice:

ANDORRA ARGENTINA CANARY ISLANDS
CAPE VERDE COLOMBIA FARÖE ISLANDS
GREENLAND GUINEA-BISSAU HONG KONG
INDIA IRAN LIECHTENSTEIN
MACAU MOROCCO NORWAY
OMAN PERU SAO TOME ET PRINCIPE
SAUDI ARABIA SERBIA SWITZERLAND
TIMOR-LESTE UKRAINE

 

International Courier Service

For full details of temporary service adjustments please visit the website:
www.simplydhl.com/covid-19updates

 

Please note that this situation changes continuously, and we are monitoring on an hourly basis to search alternatives where possible depending on our partners’ operational capacities, our focus is to ensure we keep your mail moving across the world with minimal delays wherever possible.

In the current circumstances all prices are subject to change with immediate notice should we be informed of increased costs by any of our worldwide postal partners, linehaul both road and air is now in high demand and subject to increases, we will of course keep our clients informed and we will ensure we are working with all of our partners to ensure we keep your mail moving.

Coronavirus COVID-19

For additional information on the Coronavirus COVID-19 please visit the NHS website

The Government has released a Coronavirus Action Plan which you can access here