The Delivery Group and Parcel Monkey Group team up to launch ETrak

Go back 26 Oct 2020

Joint venture goes live with international e-commerce delivery solution

Leading e-commerce and specialist mail services firm, The Delivery Group, has joined forces with IT and delivery specialist, the Parcel Monkey Group, to launch ETrak, a new e-commerce delivery solution to simplify the process of international shipping for online retailers.

ETrak is an end to end shipping service from collection, labelling and sortation, to customs clearance and injection into the final-mile carrier network. Customers can access real-time tracking information on shipments, manage returns and produce detailed reports, all through a single cloud-based platform.

With the transition period for Brexit coming to an end on December 31st, UK retailers will be faced with new challenges for shipping to the EU.  ETrak provides an end- to- end solution to keep international shipping simple and affordable.

This joint venture builds on a wealth of industry experience offered by both businesses. Combining the technical expertise of the Parcel Monkey Group with the nationwide infrastructure of The Delivery Group. ETrak offers a route-optimised, cross-border shipping solution that is designed with the end-user in mind.  ETrak is simple to use and seamlessly integrates with existing software such as Metapack, Consignor and Linnworks.

Steve Stokes, Group CEO, The Delivery Group, comments: “We want to help retailers capitalise on booming global e-commerce trade opening up new international markets. Too often, ambitions around international growth are stifled because of the time-consuming complexities surrounding cross-border shipping. With ETrak, we remove that hassle and provide a real pathway for growth.”

Nav Ramiah, CEO of the Parcel Monkey Group, comments: “Both businesses bring different skills to the partnership and by combining these strengths we’ve created an international delivery solution that addresses the needs of retailers and their customers.

“In the world of e-commerce delivery, price is no longer the sole factor when it comes to winning and retaining customers. Choice, convenience and quality of service all contribute to the customer experience. ETrak’s multi-carrier, cross-border shipping solution makes it easy and affordable for retailers to reach customers around the world and provide a fast and efficient delivery experience that will transform first-time buyers into loyal customers.”

ETrak provides cost-effective tracked delivery solutions for sending packets and parcels worldwide, helping e-commerce retailers grow international sales while keeping delivery costs to a minimum. For more information visit


For further press information, please contact:
Matt Howell –
07779 794973

Further information:

The Delivery Group
The Delivery Group specialises in mail and package distribution. The business operates a national and international network of e-commerce and specialist mail services, and has the capacity to handle some 1 billion items via its multi-carrier platform. The Delivery Group was subject to an MBO from Next Wave Partners LLP in May 2018 headed up by Steve Stokes, James Wilkins and chairman Paul Carvell.

With a turnover in excess of £250m and employing 500 staff, The Delivery Group operates from four highly automated facilities at Warrington, Luton, Bristol and Maidstone with an additional Central London satellite in Bermondsey, SE16.

The Parcel Monkey Group
Parcel Monkey is a price comparison website for sending parcels worldwide and operates in 9 countries with over 1 million users globally.

Originally founded in 2010, Parcel Monkey has been providing cost-effective shipping solutions to businesses and individuals for over 10 years, building an established network of commercial and postal carriers and a globally recognised brand.

The Parcel Monkey Group is a conglomerate of logistics and e-commerce specialists, which include Parcel Monkey, Cloud Fulfilment and now ETrak.