Keeping your customer informed is Key and with The Delivery Group we can assist you in taking inbound customer communications pre and post-sale. Our fully trained team act as your inbound customer services team with state-of-the-art recording, web chat, chatbot, and technical expertise you are in safe hands.
With our flexible approach, we can host and grow with you, giving you professionally recorded inbound messaging, customer interaction in your business name and act as an extension to support and report daily or weekly, making sure your customer’s experience is the best in class.
We tailor and bespoke a solution for your needs whether this is inbound orders, helpline, and support or customer complaints and queries our highly trained staff are ready 24hours a day to support your business. We can scale from 5 people to a 500 seat inbound facility quickly and effectively.
Full suite solutions are ready and available today. Please contact us to show you what our 3 pillars of people, partnership, and performance can do for you and your customers.