Parcel Delivery Japan

For over 30 years, we have been working hard to find affordable, fast, and secure delivery solutions for customers shipping parcels to and from Japan.


Send your parcels to Japan swiftly & securely

Most people assume that sending parcels to Japan is a long and expensive venture, but at The Delivery Group, it’s quite the opposite. Through us, you will be able to send parcels from the UK to Japan in as little as three working days and this comes with proof of delivery and full tracking around the clock.

We work in tandem with reputable mailing companies including the Royal Mail, assuring that your parcels to Japan arrive safely and on time.

We also provide timed deliveries, which means you can have your parcels collected anywhere, anytime in the UK and delivered anywhere, anytime in Japan. Whether you’re sending a small number of parcels from Oxford at 8am to reach Osaka the following week at 10am, or require fortnightly consignments to be delivered at the fastest speed, we can create a solution tailored to your needs.

Sending your parcels to Japan with The Delivery Group

When you partner with The Delivery Group you will be introduced to a number of benefits that will streamline your delivery requirements to Japan. 

Save costs with The Delivery Group

Guaranteed cost savings

We will not be beaten on price when it comes to sending parcels from the UK to Japan. This is for two reasons, we work and have developed strong partnerships with renowned mailing companies (including the Royal Mail) to ensure the best courier prices, and, if you find a cheaper parcel service to Japan, we will beat or match it.

* Terms and conditions apply for price competitiveness, for more information, please contact our team. 

managed mail services

An account manager who oversees your delivery structure

One of the biggest benefits of partnering with The Delivery Group is your dedicated account manager. They are responsible for handling all parcel and mailing enquiries, everything from sorting customs paperwork to providing advice and support, even across peak hours (including Black Fridays and Cyber Mondays).

This allows you to focus on the core aspects of running your business, without having to worry about managing your delivery requirements at the same time. 

a delivery driver fulfiling eCommerce orders in his van

Flexible collection times

Customers will benefit from flexible collection and delivery times to suit their needs. For example, you could demand a small number of parcels to be collected from Kent at 9am and delivered to Osaka by 5pm the following day if you desired. Alternatively, we can also provide standard express delivery, which means we send your parcels as quickly as possible to their desired location.

Whatever you need, we will tailor a delivery plan that fits into your budget. 


Tracked for your convenience

We have developed our own in-house tracking system that allows us 24/7 visualisation over your parcels travelling to Japan. As soon as they’re collected, they are tagged with a unique number that is used to track your parcels, and you can do the same by downloading our free tracking app from the Google Play Store.

London hand delivery

Where we work in the UK

The Delivery Group operates from six hubs across the UK to help reach our customers swiftly and have their items transported to Japan. Our main HQ is based in London, where most of our parcels are packaged, processed and transported to Japan. Our Kent hub is our second biggest warehouse, and we now process over 100,000 items a month.

Our other depots are located in:

  • Warrington
  • Derby
  • Luton
  • Bristol

Please contact our team today if you would like to place an order with our team at one of our hubs above.

Packets and Parcels

Addressing a package to Japan

When sending a parcel or parcels to Japan, it’s important you correctly label the address to ensure it does not become lost in the post. We have labelled the address guidelines for sending parcels to Japan below:

Basic example

First name & last name of the recipient
Name of the building, apartment and room number
House number, street and/or town/village
City, province/state/prefecture
Postcode and country

Final example

To Mrs Aiya Chinami
Rex Akasaka Residence, Room 500
1-23- 4 Akasaka, Minato – Ku
Tokyo – to, 107 – 0052

Some important notes to remember:

  • The two words “ku” and “to” are not essential to include but help to separate the city and prefecture.
  • The numbers (1-23-4) indicate the:
    • District code
    • Block number
    • And the building number


How long will it take for my parcel(s) to reach Japan?

At The Delivery Group, we aim to have your parcels collected from anywhere in the UK and delivered to Japan within just three days. Express options are available and this will see your parcels arrive between one and two working days. For more information on our shipping times, please get in touch with our team. 

Where can I send parcels to in Japan?

We are able to deliver your parcels anywhere in Japan.

Do I need to worry about customs in Japan?

You will require customs paperwork for most items. It’s important to be specific on what you’re sending to lessen the risk of being delayed in customs and/or an additional fee being added. 

For more information on what can and cannot be sent to Japan, please visit Japan’s customs website.

More information on Japans’ parcel restrictions can be found below:

  • In some cases, certificates of origin may be required when claiming preferential trade rates. For example, these are always required for coffee and glutamine.
  • Rice, plants and cereals may require the importer (us) to provide an approval certificate 
  • If you’re transporting alcohol, you must provide a customs age certificate
  • Machine tools will require a certificate of date of manufacture (if the tools are less than 12 months old)

For specific information on Japanese customs, please visit the Japanese customs website.

Send your parcels to Japan today

The root of our business relies on making postage to Japan easy for costumes in the UK. Whatever parcel requirements you need, our team will work out a bespoke delivery solution to ensure we meet your budget and timing requirements. Book your parcel delivery to Japan today to begin streamlining your mail.

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